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Fundamentals of Organizational Behavior

Fundamentals of Organizational Behavior

Andrew J. DuBrin Professor of Management, Emeritus

College of Business Rochester Institute of Technology

Sixth Edition

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Cover photo: Sergey Nivens/Shutterstock

Fundamentals of Organizational Behavior, 6e, Andrew J. DuBrin

Paperback (black/white): ISBN–13: 978-1-942041-73-3 ISBN–10: 1-942041-73-X

Paperback (color): ISBN–13: 978-1-942041-75-7 ISBN–10: 1-942041-75-6

Loose-leaf version: ISBN–13: 978-1-942041-74-0 ISBN–10: 1-942041-74-8

Online version: ISBN–13: 978-1-942041-76-4 ISBN–10: 1-942041-76-4

Copyright © 2019 by Academic Media Solutions. All rights reserved.

No part of this publication may be reproduced, stored in an information retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

Printed in the United States of America by Academic Media Solutions.

iii

Preface xiii Acknowledgments xix About the Author xxi

PART 1 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

1 The Nature and Scope of Organizational Behavior 1

PART 2 THE INDIVIDUAL IN THE ORGANIZATION

2 Individual Differences, Mental Ability, and Personality 21 3 Learning, Perception, and Values 43 4 Attitudes, Job Satisfaction, and Ethics 65 5 Individual Decision Making and Creativity 87 6 Foundation Concepts of Motivation 111 7 Motivational Methods and Programs 137

PART 3 GROUPS AND INTERPERSONAL RELATIONS

8 Interpersonal Communication 161 9 Group Dynamics 191 10 Teams and Teamwork 215 11 Leadership in Organizations 235 12 Power, Politics, and Influence 263 13 Conflict and Stress 285

PART 4 THE ORGANIZATIONAL SYSTEM AND THE GLOBAL ENVIRONMENT

14 Organization Structure and Design 315 15 Organizational Culture and Knowledge Management 337

Brief Contents

 

iv Brief Contents

16 Organizational Change and Innovation 359 17 Cultural Diversity and Cross-Cultural Organizational Behavior 383

Glossary G–1 Organization Index I–1 Name Index I–2 Subject Index I–4

v

Preface xiii Acknowledgments xix About the Author xxi

PART 1 INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

1 The Nature and Scope of Organizational Behavior 1 Learning Objectives 1 The Meaning and Research Methods of Organizational Behavior 3 How You Can Benefit from Studying Organizational Behavior 5 A Brief History of Organizational Behavior 9 Skill Development in Organizational Behavior 14 A Framework for Studying Organizational Behavior 15 Implications for Managerial Practice 16 Summary of Key Points 17 Key Terms and Phrases 17 Discussion Questions and Activities 17 Case Problem: Custodial Group Leader Danielle Attempts to Rev Up Her Staff 18 Endnotes 19

PART 2 THE INDIVIDUAL IN THE ORGANIZATION

2 Individual Differences, Mental Ability, and Personality 21 Learning Objectives 21 Individual Differences 23 Mental Ability (Cognitive Intelligence) 25 Personality Differences 27 Emotional Intelligence 34 Implications for Managerial Practice 38 Summary of Key Points 38 Key Terms and Phrases 39